Food
Secret Recipe encourages you to consume your food within 2 hours to ensure the safety and freshness of your food. If you are not planning to consume your food immediately, please store your food properly for safe consumption at a later time.
Cake
All cakes are made using fresh ingredients, Secret Recipe strongly recommends you to consume the cake on the same day of purchase. Do note the cake shouldn't be kept at room temperature for longer than 30 mins (cream cake) - 1 hour to avoid melting and to maintain the quality of the cake. If there’s any leftovers, please keep the cake fully sealed in an air-tight plastic container in the fridge to prevent dehydration/contamination and consume as soon as possible.
No cancellation and changes are allowed if the order has been full prepared. In the event that cancellation is needed, the order will still be chargeable at the full price. You may reach out to the outlet directly to check on your order status.
