1. Ensure all daily transactions are recorded and updated in the specific records
2. Perform sourcing and ensure timely delivery of goods
3. To issue statement of account, debit note, credit note and filing of invoices
4. Execute data entry and tracking

1. Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Accountancy or its equivalent
2. Required skill(s) : MS Excel, MS Word
3. Required language(s) : English, Mandarin
4. Applicants must be willing to work in Taman Mayang, Kelana Jaya
5. Fresh graduates / Entry level applicants are encouraged to apply
6. Working experience is not necessary as training will be provided

1. Develop new suppliers, request sample for production to test, negotiate pricing and terms
2. Compare supplies example : pricing, delivery on time and good service
3. To ensure orders come in according to schedule in order for production to run smoothly
4. To ensure all records of goods ordered and received
5. To cancel the Purchase Requisition if the stock in warehouse is still high
6. Expediting materials from suppliers and ensure on-time deliveries
7. To hold the delivery if the quality is not acceptable
8. To make claims against supplier if the goods supplied from them are rejected by our customers
9. Assist the buyer in project costing reports
10. Liaise with Account Department on payment matters

1. Minimum Diploma / Degree in related field
2. Fresh graduates are encouraged to apply
3. Experience in a similar field will be an added advantage
4. Knowledge in handling import and export documentations

1. Develop, execute, maintain and update Standard Operating Procedure documentation for Payroll Process
2. To ensure the functional of system is accurate and relevant to payroll process
3. Involved in data conversion activities, functional and integration testing, and other system implementation steps
4. To assist team to manage and understand the job scopes of each specialists, creating back-ups among team and act as an internal trainer/ mentor to the team
5. To ensure staffs have the right skills to carry out their duty
6. Play a key role in preparing user documentation and training material
7. Perform training/ orientation for payroll function to ensure the fluency of monthly payroll process
8. 60% payroll, 40% C&B
9. To perform any other duties as directed by the immediate superior from time to time

1. Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Human Resource Management, Business Studies/Administration/Management or equivalent
2. At least 3 year(s) of working experience in the related field is required for this position
3. Applicants must be willing to work in Kelana Jaya
4. Preferably Senior Executives specializing in Human Resources or equivalent
5. Full-Time position(s) available
6. Able to commence to work immediately
7. Possess own transportation
8. Preferable Chinese speaking candidate (to process payroll for China)

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently. Consult the AM when assistance is required.
3. Paying serious attention to customer service by making sure all customers are satisfied with our service. Making sure all crew demonstrate friendliness, interest and care towards all customers equally and consistently
4. Responsible for table visitation to check on customers’ satisfaction in a very personalized and professional manner consistently
5. Be responsible, handle / resolve customers’ complaint promptly and courteously without being defensive. Responsible for making sure all complaints and feedback are reported to CM or AM in charge immediately for further action.
6. Giving written feedback on operational issues arise and ensure that corrective actions are completed by active communication and follow ups
7. Be responsible and provide on job training and monitoring to all new and existing staff consistently during the absent of manager
8. Responsible for scheduling and staffing in the absent of manager. Be responsible for staff welfare in the absent of manager
9. Strictly adhere and be compliance to the financial control procedures, daily check on cash register, management, safety, accuracy of cash transactions and movement, handling over procedure is practiced consistently, bank-in slip are submitted promptly, and the various critical paperwork identified with managing the outlet effectively like; time sheet, leave application, effective rostering meet the submission datelines.

1. Must possess at least a Diploma in any field
2. At least 2 years working experience in the related field
3. Strong in communication skills
4. Able to work under minimum supervision

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1. Minimum SPM qualification
2. Pleasant personality with interpersonal skills with good communication in English & Bahasa Malaysia
3. Entry level applicants are encouraged to apply
4. Training will be provided

Operational

a)Customer

-Ensures that outlet teams are delivering excellent customer service in the area

-Ensures that all customer feedback is appropriately addressed

-Continuously drives and champions customer satisfaction and loyalty, coaches team on how to treat customers and bring them back

b)Operations

-Ensures that outlets are operating with excellence by conducting timely restaurant visitations, QSC audits and frequent communication with outlet leadership. This includes:

➢ Compliance with all legal, financial and operating company policies and procedures

➢ Food safety, sanitation, cleanliness, security and halal requirements are followed at all times

➢ All in outlet SOPs are strictly adhered to at all times

➢ All products and services going out to customers are of high quality and within standard

➢ Outlet is well kept and maintained, representing the brand appropriately

People

a)Outlet Teams

-Ensures that all outlets within area are adequately staffed at all levels

-Creates positive people culture and working environment within all outlets in area where people are motivated

-Monitors staff retention and turnover, initiates plans to retain people

-Values and respects diversity

b)Training and Development

-Coaches and develops outlet leadership team which includes café managers, supervisors and assistant supervisors.

-Ensures that training and development of outlet teams are of high quality and timely

Financial

a)Sales

-Sets targets, tracks and monitors performance of individual outlets

-Drives action plans to achieve these targets

b)Profit

-Monitors and implements controls to ensure that all outlets are operating at appropriate costs. Minimize wastages and ensure that costs are at optimum level.

-Control Shrinkages, store theft and fraud

-Improves product mix to improve sales productivity for better food cost

Growth

a) Brand

-Always looking for opportunities to grow brand in area

b)New Outlet Openings and New Products

-Leads and supports new outlet openings/ new products, ensure that it is adequately resourced and set up for success

-Coaches and supports new outlet management

-Implements plans to reach Financial and Operational goals

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 4 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.

1. To visit outlets/warehouses on a regular basis to check on the outlets/warehouse inventory and operating documents.
2. To conduct the audit in line with cafe operational procedures and to report any findings those are not in line with standard operational procedures.
3. To submit the monthly reports of the audit findings to the management.
4. Conduct inventory, daily transaction and physical cash check.
5. To advise outlets and provide guidance in managing their shortages and inventory handling.
6. To investigate and report on any cases suspected of pilferages or bad management of the inventory.

1. Possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking or equivalent.
2. At least 0-2 year(s) of working experience in the related field is required for this position.
3. Fresh Graduate is encourage to apply.
4. Applicants must be willing to work in Taman Mayang, Petaling Jaya.

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. The main responsibility is to ensure outstanding customer service in terms of speed, service, sequence, etiquette, food quality and exceed customers’ satisfaction consistently
2. Providing leadership and guidance to the team to ensure daily café’s operation are managed effectively and customers’ satisfaction achieved consistently
3. Work with the team closely to ensure full compliance of the SOP
4. Be responsible, handle / resolve customers’ complaint promptly and courteously
5. Responsible for making sure all complaints and feedback are reported to Area Manager (AM) or Senior Area Manager (SAM) in charge immediately for further action
6. Be responsible and provide on job training and monitoring to all new and existing staff consistently
7. Take responsibilities and monitor the performance and welfare of the staff, Service Coordinator and Supervisor in your team. Making sure they adhere to their job scope, standards and SOP
8. Strictly adhere and be compliance to the financial control procedures
9. Implementing promotional activities and tracking the results, giving feedback on customers’ comments for improvement
10. Work closely with SAM and the team to achieve sales target, cost and wastage reduction guidelines, quality of food and service at zero tolerance on variance and pilferage
11. Effective management of the team to ensure an acceptable standards of staff discipline and professionalism is achieved
12. To monitor and minimize wastages, breakages, pilferage, food quality and variance

1. At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
2. Minimum 2 years of experience in the same management capacity within the F&B/ retail industry
3. Experienced with food safety and inventory management procedures
4. Passionate for customer service and sales
5. Possess own transportation for outlet visits
6. Fluency in Malay and English. Any additional fluency in other local dialects are welcomed.
7. Able to work shifts (i.e. morning, afternoon or full (10am-10pm))

1. Responsible for training baristas under Secret Recipe group.
2. Skillful with coffee machine and its calibration.
3. Establishing new beverage recipes.
4. Establish and record approved standard processes and procedures (SOP) for new and current beverages.
5. Responsible to implement quality and sensory evaluation.
6. Assist in implementation all new SKUs, improvements or cost saving activities.
7. Assist and involved in troubleshooting, brainstorming and contributing expertise throughout the R&D process.
8. Keep updated of current beverage trends and technology.
9. Ensure compliance of R&D activities according to company SOP, food safety standards and Halal requirements.

1. Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food & Beverage Services Management, Culinary or equivalent.
2. At least 3 year(s) of working experience in Beverage Innovation, Barista Training, Mixology is required for this position.
3. Applicants must be willing to work in Taman Mayang, Petaling Jaya.
4. Applicants must be willing to travel for work.
5. Preferably Junior Executives specializing in Beverage Innovation, Barista Training, Mixology or equivalent.
6. Full-Time position(s) available.