This Privacy Policy describes how Secret Recipe Cakes & Café Sdn Bhd (“SECRET RECIPE”, “we”, “us”, or “our”) collects, records, retains, stores, uses, analyses, processes, and/or discloses (“Processes”) your personal information through our services, including the use of our website (“Website”), online stores (“Online Stores”), and mobile application (“App”).
By publishing this Policy on our Website, SECRET RECIPE deems that our customers and/or clients have been notified. Any changes to this Policy will be posted on this page along with updated revision dates. We encourage you to review it frequently to stay informed about how we protect your information.
By accessing the SECRET RECIPE Website, Online Stores or App, or by using our services, you hereby validly and expressly consent to the processing of your data, including your personally identifiable information, in the manner described in this Policy.
PERSONAL DATA PROTECTION ACT (PDPA)
Pursuant to the Personal Data Protection Act 2010 (“PDPA”), SECRET RECIPE is mindful and
committed to the protection of your personal information and your privacy.
Collection of Personal Information
In order for SECRET RECIPE to provide you with our Product and/or Services and to operate in an
efficient and effective manner, SECRET RECIPE may need to collect relevant personal information from you
either manually or through SECRET RECIPE website, social media or App. The personal information
collected by SECRET RECIPE may be in the form of but is not limited to name, identity card number,
address, bank account details, telephone number, credit card details, business details or any other
information stipulated by the PDPA.
Purposes of Processing
SECRET RECIPE processes your personal data only for specific and limited purposes.
You agree that all personal data collected and/or processed by SECRET RECIPE may include but not be limited to the following purposes:
Disclosure to Third Parties
SECRET RECIPE may disclose your personal data to our affiliates or third parties that perform services
on SECRET RECIPE’s behalf and in doing so SECRET RECIPE will comply with all applicable laws,
regulations and industry standards.
Acceptance of The Policy
You are given notice that the Products and/or Services will only be made available to you upon your
accepting and expressly consenting to the terms of this Privacy Policy, where such express acceptance
and consent shall be evidenced by you clicking or checking or indicating accordingly on the relevant
consent portion of the registration forms or such other documents as may be furnished to you.
By so indicating your acceptance of the term of this Privacy Policy, you shall be deemed to have expressly consented to the processing of your personal data by SECRET RECIPE or any of its authorized agents, employees, partners and/or contractors for purposes as outlined.
You hereby agree and accept that by registering and/or continuing to use the Products and/or Services, you authorize and consent to your personal data being processed by and where required, disclosed to classes of third parties as identified by SECRET RECIPE for the purposes of SECRET RECIPE providing the Products and/or Services to you. For the avoidance of doubt, you also hereby explicitly consent to SECRET RECIPE processing any sensitive personal data relevant such purposes.
Withdrawal of Consent
Notwithstanding anything to the contrary, you may at any time withdraw your consent to SECRET RECIPE
processing any personal data of yours or to any part or portion of the same by sending to SECRET RECIPE
at the address set out below a written notice of withdrawal and within the period prescribed under the
PDPA. SECRET RECIPE shall take all necessary measures to give effect to your withdrawal of consent, to
the extent that such withdrawal does not conflict with any of SECRET RECIPE’s other legal
obligations.
If you do not wish to have your personal data shared with any other party, or if you do not wish to be solicited for products or services offered by SECRET RECIPE or any other parties including third parties, kindly inform SECRET RECIPE in writing at the communication information as given below.
You shall, upon written request, be granted access to all personal data held or stored or processed by SECRET RECIPE. To avoid confusion, “access” for the purposes of this provision shall mean notification of such personal data of yours that is processed by or on behalf of SECRET RECIPE and to have a copy of such personal data communicated or conveyed to you in an intelligible form of SECRET RECIPE’s choosing.
Data Integrity & Responsibilities
SECRET RECIPE is committed to taking reasonable steps to ensure that all personal data in our possession or control is accurate, complete, not misleading, and kept up-to-date, having regard to the purpose for which the data was collected and is further processed.
Access, Correction & Deletion
You may make a written request to SECRET RECIPE at any time to correct any of your personal data that is inaccurate, incomplete, misleading, or out-of-date. Before SECRET RECIPE can provide you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to help us respond to your request. SECRET RECIPE shall take all necessary measures to implement the requested changes.
Please direct any requests to withdraw consent or to request access and/or correction to any Personal Data as follows:
Address :
Secret Recipe Cakes & Café Sdn Bhd. 199801011862 (467990-X)
42, 1st Floor, Jalan SS25/28,
Taman Mayang,
47301 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.
Telephone :
03 7490 2063
Email :
feedback@secretrecipe.com.my
